Legal notice

EU‑Compliant Terms of Service

1. Introduction

These Terms of Service govern the use of the DirkyThreadz online store and apply to all customers, including those located within the European Union. By placing an order, you agree to these Terms and all related policies.

2. Business Information

Business Name: DirkyThreadz Owner: Dirk Location: Menomonie, Wisconsin, USA Email: dirkythreadz@gmail.com Website: www.dirkythreadz.com

3. Products & Availability

All products listed on this website are subject to availability. We reserve the right to modify, discontinue, or update products, pricing, or descriptions at any time without prior notice.

4. Pricing & Taxes

Prices are displayed in the currency shown at checkout. EU customers are responsible for any applicable VAT, import duties, or customs fees required by their country. These charges are not included in product prices unless explicitly stated.

5. Order Process

By placing an order, you confirm that:

  • You are at least 18 years old

  • You provide accurate and complete information

  • You agree to the Terms of Service at the time of purchase

Once an order is placed, you will receive an order confirmation email. This confirmation does not constitute acceptance; the contract is formed when the order is shipped.

6. Shipping & Delivery

Shipping times vary by destination. EU customers acknowledge that:

  • Cross‑border shipments may experience delays

  • Customs processing may extend delivery times

  • Additional import fees may apply

We are not responsible for delays caused by carriers, customs, or third‑party fulfillment partners.

7. Right of Withdrawal (EU 14‑Day Return Right)

EU customers have the legal right to withdraw from their purchase within 14 days of receiving the goods, without providing a reason.

To exercise this right, you must notify us at dirkythreadz@gmail.com within the withdrawal period.

Exceptions to Withdrawal Rights

The right of withdrawal does not apply to:

  • Custom or personalized items

  • Digital goods once downloaded

  • Items returned in used, damaged, or non‑resellable condition

Effects of Withdrawal

If you withdraw from the contract:

  • You will be refunded the product cost

  • You are responsible for return shipping costs unless the item arrived damaged or incorrect

  • Refunds are issued within 14 days of receiving the returned goods

8. Returns & Refunds (Non‑EU)

For non‑EU customers, returns and refunds follow the store’s standard return policy, available on the website.

9. Data Protection & GDPR Compliance

DirkyThreadz processes personal data in accordance with the General Data Protection Regulation (GDPR).

EU customers have the right to:

  • Access their personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Request data portability

Requests may be submitted to dirkythreadz@gmail.com.

For full details, please refer to our Privacy Policy.

10. Liability

DirkyThreadz is not liable for:

  • Indirect or consequential damages

  • Losses caused by shipping carriers or customs delays

  • Issues arising from third‑party suppliers or fulfillment partners

Our liability is limited to the maximum extent permitted by EU and U.S. law.

11. Governing Law

These Terms are governed by the laws of the State of Wisconsin, USA. EU consumers retain the protections granted by mandatory consumer laws in their country of residence.

12. EU Online Dispute Resolution

EU customers may submit disputes through the official ODR platform: https://ec.europa.eu/consumers/odr/

13. Changes to Terms

We reserve the right to update these Terms at any time. Changes take effect upon posting to the website.