Customer Privacy Policy

Dirky Threadz - Customer Privacy Policy

At Dirky Threadz, we are committed to protecting the privacy and security of our valued customers. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information. By using our services and engaging with us, you consent to the practices described in this policy.

Information We Collect:

We collect various types of information to provide you with a personalized and seamless experience. This includes:

1. Personal Information: We may collect your name, contact details (email address, phone number), shipping and billing address, and payment information to process your orders and provide customer support.

2. Order History: We retain records of your purchase history to assist you with inquiries and improve our services.

3. Communication Data: Information you provide when you communicate with us via email, phone, or any other channel, which helps us address your queries and requests.

4. Website Usage Data: We collect data on how you interact with our website, such as pages visited, products viewed, and the device and browser used. This helps us enhance your browsing experience.

How We Use Your Information:

We use your personal information for various purposes, including but not limited to:

1. Order Processing: To fulfill and deliver your orders, process payments, and provide order-related communications.

2. Customer Support: To assist you with inquiries, returns, and other customer service requests.

3. Improving Services: To analyze website usage, identify trends, and enhance our products and services.

4. Marketing: With your consent, we may use your email address to send promotional offers, newsletters, and updates. You can opt out of these communications at any time.

Sharing Your Information:

We respect your privacy and do not share your personal information with third parties except in the following situations:

1. Service Providers: We may share your information with trusted service providers who assist us in processing payments, shipping orders, and providing customer support.

2. Legal Obligations: We may disclose your information if required by law, regulation, or legal process.

Data Security:

We take data security seriously and implement measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While no online platform can guarantee absolute security, we strive to safeguard your data to the best of our abilities.

Your Privacy Choices:

You have the right to:

1. Access: Request access to the personal information we hold about you.

2. Correction: Request corrections to any inaccurate or incomplete personal information.

3. Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.

4. Withdraw Consent: Opt out of marketing communications at any time.

Contact Us:

If you have questions or concerns about our Privacy Policy or how we handle your data, please contact us at dirkythreadz@gmail.com

By continuing to use our services, you agree to the practices outlined in this Privacy Policy. We may update this policy periodically; please check back for the latest information.

Effective Date: 8/17/2023

Sincerely,

Dirk McFly, Owner, Dirky Threadz, dirkythreadz@gmail.com